Users of the services offered by acknowledge and accept these terms and conditions.

Owner of and related services

DEVO sas
Trav. Via Napoli, 22 – 70127 Bari (BA) – Italy
Registro Imprese di Bari
REA n. BA414552
P.I. 05369030720


Purchasing process

Each order sent constitutes an offer to purchase the products. Orders are subject to availability and to DEVO’s discretionary acceptance.

Users must select the products and complete the check-out, after having attentively verified the information in the order summary. The order is placed by the confirmation of the same, and is subject to payment of the price, taxes and shipping and further payment fees indicated in the order summary.

The order shall be confirmed at the time the Order Confirmation is sent by DEVO to the email address provided by the User.

The Order Confirmation contains Order Number, that the User will use in any message with DEVO, and all required data provided by the User. The User must verify the correctness of the data and must communicate any corrections to DEVO.

DEVO reserves the right to invalidate an order by informing the User within 5 business days of placing the order, using the email address associated with their purchase, about the unavailability of one or more of the purchased products. In this case, DEVO will refund the price and the delivery costs incurred by the User.


Availability of products

Prices, descriptions, or availability of the products displayed are subject to change without notice. The photos posted are for representation purposes only.


Order Completion

The Order is completed in accordance with the details specified on the order summary page and within the Order Confirmation email, subject to availability of the product ordered.

DEVO shall not be liable for damages suffered as a result of delays in delivery which are not dependent on circumstances foreseen by the parties at the time of the order confirmation.


Methods of payment


In case of purchase of goods with payment by Credit Card (PayPal Circuit), at the time of the conclusion of the online transaction, the reference bank will authorize the payment of the amount related to the purchase made.

In case of cancellation of the order, either by the Customer or in the case of non-acceptance of the same by DEVO, DEVO will, at the same time, request the cancellation of the transaction and a refund of the amount involved. The time frame of the refund, for some types of cards, depends exclusively on the banking system and can be as long as their natural expiry date (24th day from the authorization date). Once the transaction has been annulled, under no circumstances can DEVO be held responsible for any direct or indirect damage caused by delay in the non-refunding of the amount involved by the banking system.

At no time during the purchase process, is DEVO capable of accessing the information related to the buyer’s credit card, transmitted via a secure connection, nor will any DEVO IT archive store such data. Therefore, under no circumstance can DEVO be held responsible for any fraudulent and undue use of credit cards by third parties, upon payment of products purchased on



In case of payment by Advance Bank Transfer, the amount ordered by the User will be held until receipt of proof of bank transfer, to be sent to DEVO (by fax or e-mail) no later than 3 working days from the date of acceptance of the order. The shipping of the order will take place only at the time of the actual crediting of the amount due to the c/c of DEVO which must take place within 7 (seven) working days from the date of acceptance of the order. If these deadlines are exceeded, the order will be automatically canceled.


The bank transfer payment description must include:

> the order reference number;

> the date of execution of the order;

> name and surname of the person placing the order.


Bank account details:

DEVO sas
IBAN: IT70Q0542404010000001050356



Shipping costs and delivery

DEVO delivers its products in the national territory and in the territory of the European Community.

For orders from non-EU countries, DEVO reserves the right to communicate terms and conditions depending on the country of destination of the goods.

The shipping fee to be paid by the User is clearly stated when the order is placed.

The payment of the goods by the User will be implemented using the method chosen upon ordering. The Customer owes nothing beyond the total order highlighted at the end of the purchase procedure.

There is no minimum purchase order. In any case, DEVO will not charge the customer for shipping costs if the order is greater than € 130.00 for domestic shipments.

The purchased products will travel in safe containers to preserve the purchased material from impact and thermal changes.

Deliveries are made during normal business hours to the address indicated by the User and according to the procedures specified in the order summary. Upon delivery, the User must check the contents, specifying any anomalies on the delivery form. At the time of delivery of the goods by the courier, the customer is required to check:

> that the number of packages delivered corresponds to that indicated in the shipping document;

> that the packaging is intact, undamaged, neither wet nor otherwise altered, including the sealing materials (adhesive tape or metal straps).

Any damages or a mismatch in the number of packages or indications must be immediately communicated to the courier who makes the delivery.

The User can collect the goods by signing the “WITH RESERVE OF CONTROL”, in this way he can check the contents and inform DEVO about the status of the goods. Once the courier’s document has been signed, the User can not make any objection regarding the external characteristics of the goods delivered.

Any problems concerning the physical integrity, correspondence or completeness of the products received must be reported within 7 days of delivery, according to the procedures set forth in this document.

In case of failure to collect the products by the deadline set by the carrier, the products will be returned to DEVO, who will refund the purchase price but not the shipping cost. DEVO cannot be held responsible for errors in delivery due to inaccuracies or incompleteness in the completion of the purchase order by the User, for any damage occurring to products after delivery to the carrier company where arranged by the User or for delays in delivery attributable to it.


Right of cancellation

In case of purchase of products the User has the right to terminate the contract without specifying the reason, within 14 days. The cancellation period expires after 14 days from the day on which the User or a third party – other than the carrier and designated by the User – takes physical possession of the products. To exercise the right of cancellation, the User is obliged to inform the Owner of their decision to cancel by sending an unequivocal statement to DEVO – Via Imbriani, 15 70121 – Bari (Ba) – ITALY or sending an email to

Users who correctly cancel a contract will be reimbursed by the Owner for all payments made to the Owner, including those covering the cost of delivery without undue delay and in any event not later than 14 days from the day on which DEVO is informed of the User’s decision to cancel the contract subject as provided below.

Such reimbursements will be made using the same means of payment as used by the User for the initial transaction, unless the User has expressly agreed otherwise.

The reimbursement may be withheld until the receipt of the goods, or until the User has supplied evidence of having sent back the goods.
The User shall send back the goods and return them to the Owner without undue delay and in any event not later than 14 days from the day on which they have communicated the cancellation from the contract. The deadline is met if the User sends back the goods before the period of 14 days has expired. The costs of returning the goods is to be borne by the User.


Limitations on the right of cancellation concerning products

Damaged goods, or goods used in any way other than what is strictly necessary to establish their nature, characteristics and functioning, will not be replaced or refunded. The User shall place a copy of the delivery receipt in the package when returning the goods.
The right of cancellation does not apply to: goods that were clearly personalized or which were unsealed after delivery.



For any report, complaint or request for information, write to: quoting the order number assigned to the conclusion of the order and found in the order confirmation sent by email.

We would also like to inform our customers that the European Commission provides a platform for alternative non-judicial dispute resolution, accessible at


Privacy Policy

For information about the use of their personal data, Users must refer to the privacy policy page


Governing law and jurisdiction

These Terms and any dispute concerning the implementation, interpretation and validity of this agreement are subject to the law, the jurisdiction of the state and to the exclusive jurisdiction of the courts where DEVO has their registered offices. An exception to this rule applies in cases, where the law provides a sole place of jurisdiction for consumers.